Support
Need help with News.ai? Email us at hello@alterside.io and we'll get back to you as soon as we can.
Contact: hello@alterside.io — please include your device, the app version (Profile tab) and a short description of the problem.
Common questions
I can't sign in
Check that your email and password are correct. You can always continue as a guest to keep reading.
How do I change the language?
Open the Profile tab and tap Language. News.ai is available in English, Tamil and Hindi.
How do I delete my account and data?
In the App, go to Profile → Delete Account. You can also submit a request on the web at our account deletion page.
A story or fact-check looks wrong
Summaries and fact-check scores are generated by AI and can be wrong. Tap Sources on the story to read the original reporting, and email us the story title so we can look into it.
I'm a publisher and want something removed or corrected
See our Fair Use & Sources policy and email hello@alterside.io.